KARIN ZASTROW

blogging about DIRECT LEADERSHIP

Archive for the ‘Employee Engagement’ Category

Leadership Deliverables and How to Cook an Omelet

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Yesterday I gave a webinar organized by Quidam Global in Mexico.

The topic was the correlation between the practice of Direct Leadership™ and Employee Performance. The webinar was my first occasion to speak about how the deliverables defined in my model of day-to-day leadership will directly translate into what we desire to achieve among our employees.

Afterwards I thought about how to best describe the difference between deliverables and the more commonly addressed topics of culture, competencies or personalities.

I believe the answer is to take our eyes away from the infinite variety of competencies, cultural differences, personalities that makes every workplace and every team a unique place. Instead, we need to get up into the helicopter, rise above the trees of the forest and look at the bigger picture.

Only when we do so can we see the deliverables as the manifestation of all those other ingredients.

In a way you could compare it to cooking an omelet.

To make let’s say a mushroom omelet, you need eggs, milk, butter, salt, pepper and mushrooms. However, neither looking at the separate ingredients, nor tasting each of them will give you the same experience as tasting the end result.

Eggs, milk, butter, salt, pepper and mushrooms are comparable to cultures, competencies, and personalities. The finished omelet is the deliverable.

Let me be clear, I do not suggest ignoring culture, competencies and personalities.

However, I do urge you to understand that these are only means to produce the deliverables. Exactly like eggs, milk, butter and mushrooms are essential to produce a mushroom omelet, but not equal to an omelet.

The Direct Leadership™ Model describes and allows you to measure those very deliverables when it comes to day-to-day leadership.

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